By Henry Uche
In commemoration of Nigeria’s 63rd political independence, Sanlam Nigeria stormed insurance market with a funeral product named ‘Family Love Plan’ which helps policyholders honour and celebrate their loved ones who are no more, without worrying about the financial burden of funeral expenses.
Even as the corporate world marked ‘Customers Service Week’, Sanlam equally launched a USSD code (*1056#), aka- ‘code of confidence’ which allows customers access speedy resolution of motor insurance claims in cases of road emergencies.
Speaking, the MD/CEO of Sanlam Life Insurance, Mr. Tunde Mimiko, affirmed that the Family Love Plan helps one to give a memorable farewell to one’s departed loved ones with love and dignity. “At Sanlam Nigeria, we understand the love and care you have for family. This is why we created the Family Love Plan as our company’s gift to Nigeria at Independence.
“With Family Love, you don’t have to break the bank or compromise on your class, to give your beloved parents, that your favourite uncle or even in-laws, a deserving farewell when the eventuality happens” he stressed.
Similarly, the MD/CEO of Sanlam General Insurance, Bode Opadokun, who expressed optimism assured that the Code of Confidence is a unique product in Nigeria that enables Sanlam customers to report and settle third party motor insurance claims using the code. The first-of-its-kind in Nigeria, which has gained traction and popularity in the market.
Opadokun emphasised the brand’s relentless commitment to stakeholder-friendly ideas and innovations, saying, “We are particularly proud to highlight our USSD Code of Confidence, which revolutionises the way our customers report and settle 3rd party motor insurance claims. With this innovation, our customers are assured that they are just a dial away from getting their motor insurance settled on the spot.”
“To buy the Family Love Plan, anyone can visit the company’s website www.sanlam.com.ng, select preferred package, and follow the prompts. Customers can dial the code on their mobile phones and follow the instructions. It works on MTN and Airtel networks on any mobile device.
Once the claim is initiated, a Sanlam representative will contact the customer within 24 hours to verify the details and process the payment” he assured.