New PMI study links project success to complexity control

PMI

By Emma Njoku

New global research from the Project Management Institute (PMI) has revealed that project complexity is emerging as a prominent threat to successful project delivery across Sub-Saharan Africa. This followed the region’s acceleration of digital transformation, infrastructure development, energy expansion and public-sector modernisation.

Managing Director, PMI Sub-Saharan Africa, George Asamani, noted that the  findings reflect the realities many organisations across Africa are already facing.

According to the PMI’s latest Pulse of the Profession® report, ‘Driving Success in Complex Projects: From Navigating Tasks to Navigating Systems,’ the finding shows that projects are increasingly facing missed deadlines, decision bottlenecks and pressure on teams as organisations race to deliver transformation amid rapid change.

The report, based on insights from project professionals and senior leaders across 35 countries, shows that 81 percent of project professionals globally believe projects have become more complex in recent years, with 37 percent, describing the increase as significant. This increase in complexity is being driven by a combination of organisational, environmental and human factors, including AI adoption, shifting stakeholder expectations, economic volatility and increasingly interconnected systems.

In Sub-Saharan Africa, the research highlights a particularly strong pattern of delivery disruption. According to PMI’s regional findings, missed delivery deadlines at 44 percent stand significantly above the global average of 35 percent, while delays in stakeholder decision-making (41 percent vs. 34 percent for global) are emerging as another major friction point for organisations across the region.

The findings suggest that complexity is increasingly slowing value alignment, approvals and execution, creating governance bottlenecks that compound delivery challenges. Team morale is also under pressure, with 23 percent of regional respondents citing decreased morale as a consequence of poorly managed complexity, compared to 19 percent globally.

Asamani said: “Africa is currently undertaking some of the world’s most ambitious transformation agendas, from infrastructure and industrialisation to digital inclusion, energy access, fintech innovation and public-sector reforms. But as the scale of ambition grows, so does the complexity behind execution.

“As organisations attempt to deliver more projects faster, many are discovering that traditional approaches focused purely on timelines and tasks are no longer enough. Success today depends on the ability to navigate interconnected systems, align stakeholders quickly, adapt to change continuously and build resilient teams capable of operating in uncertainty.”

The report identifies three major dimensions of complexity globally: organisational, environmental and human. Organisational complexity includes unclear governance structures, siloed teams and competing priorities that make alignment and execution more difficult. Environmental complexity is driven by rapid AI disruption, geopolitical shifts, regulatory volatility and broader market uncertainty, forcing reshaping project environments faster than many organisations can adapt.

Human complexity, meanwhile, is the social and cognitive dimension: competing incentives, political dynamics and relationship pressures that affect how decisions are made, how teams build confidence and how effectively people can lead through uncertainty.

He said complexity does not always appear as a major crisis. Often, it shows up through everyday project challenges like shifting priorities, delayed decisions, changing requirements or stakeholders pulling in different directions. But, when these issues are not managed as part of a bigger interconnected system, they can lead to delivery delays, strategic drift and pressure on teams.

Despite these challenges, the research points to a clear opportunity: organisations and teams that effectively manage complexity are five times more likely to deliver successful projects. Globally, projects managed effectively in complex environments achieved an 88 percent success rate compared to just 14 percent that were ineffective at managing complexity.

The research highlights several practices strongly linked to better project outcomes, including securing sponsor alignment early, maintaining phased stakeholder engagement throughout the project lifecycle, applying structured frameworks to navigate complexity, investing in scenario planning and sustaining team momentum during periods of uncertainty.

For sub-Saharan Africa, where project delivery directly determines economic growth, social outcomes and investor confidence, closing this complexity management gap is not optional; it is a strategic imperative. PMI’s certifications and frameworks are specifically designed to equip project professionals with the tools to navigate complex, interconnected systems and deliver with consistency and impact.

“The future competitiveness of African economies will increasingly depend on the ability to execute at scale.

“Africa does not have an ideas deficit, and increasingly, it does not have a capital deficit. What will determine whether this decade delivers on its promise is execution capability. Strong project leadership isn’t a soft priority; it’s the difference between transformation that happens on paper and transformation that changes lives,” he said.

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