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From Sola Ojo, Kaduna
Kaduna Electric on Wednesday set up a rapid response team on Band ‘A’ feeders in Kaduna and called on the benefitting customers to contact the team to report faults for prompt response.
Head of Corporate Communication, Kaduna Electric, Abdulazeez Abdullahi in a statement explained that the four-member team set up is to cover Doka, Zaria, Rigasa and Barnawa regions each in Kaduna state where the majority of the Band A feeders are located.
They are to operate round the clock to ensure speedy clearance of faults and restoration of supply whenever there is a downtime, he added.
He further added that the development was a part of the company’s efforts to ensure uninterrupted power supply to the Band ‘A’ customers whose tariff has just been adjusted.
According to him, details of the team members including their names and phone numbers could be found on the company’s website at www.kadunaelectric.com and customers could contact them 24/7 to report downtime for a prompt response.
“The company has been meeting its obligations of providing up to 20 hours of power supply daily on its Band ‘A’ feeders in compliance with the stipulations of the Service Based Tariff regime which has earned it commendation from the Nigerian Electricity Regulatory Commission at the daily service review meetings which holds between the regulator and all distribution companies.
“Efforts are ongoing to upgrade lower Band feeders to higher bands for Improved power supply”, he said.
He, however, warned customers to desist from indulging in all forms of energy theft and meter tampering as the company has taken measures to apprehend and prosecute perpetrators.
