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By Henry Uche
Air Peace has just announced an insurance package to end domestic travelers’ unpleasant experiences. The product is for the personal benefits of air passengers that automatically opts them in on the offer entitling them to compensation for inconveniences suffered due to flight cancellations, delays, baggage loss or damage, medical expenses consequent on accident or permanent disability, for as little as N1,000 (One Thousand Naira) premium per trip, per flight. Passengers have a choice to opt out of the insurance package.
In a statement delivered by the Communications Manager for AIICO, Ademola Adenekan, there is a free cover for one accompanying infant (below age 2yrs) named in the travel manifest, per flight.
According to the communication manager, the product was launched recently and Air Peace passengers have begun to enjoy a more relaxing air travel experience with the assurance that inconveniences suffered because of unforeseen flight cancellation, delays, missing or delayed baggage shall be compensated.
The Chief Operating Officer of Air Peace, Mrs. Oluwatoyin Olajide, commented on the development said, “We have listened to our customers and seriously wanted to address the issues around their experiences concerning lost or damaged luggage and, more recently, the pain point of missed flights.
“These concerns are now fully addressed with an insurance product from AIICO, a tier-one Insurance company in Nigeria. We believe this solution will make these challenges a thing of the past.”
Similarly, the MD/CEO of AIICO Insurance Plc, Babatunde Fajemirokun, said, “We are delighted with this endeavour, which aligns with our continued focus on innovative products that bring wholesome peace of mind to the customer.”
For his part, Mr. Olusanjo Shodimu, AIICO’s Chief Information Officer, said, “At the back end, we have developed and leveraged the required technology to make the process for the customer seamless. All they do is make flight bookings; the rest is where we link the companies and processes that deliver a product which guarantees them a worry-free risk cover.
“The product will be sold via the airline’s online ticket platform. Passengers will be compensated for inconveniences suffered from the aforementioned incidents within three working days, once a claim is reported and all documentations submitted. “We are not just saying that we value our customers but deliver on giving our customers a great travel experience with this product. It is a real stop-gap for our customers, so they do not experience undue financial burdens due to their travel.
