By Olabisi Olaleye 

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With the opening of a premium service centre in Lagos, Samsung Electronics West Africa has deepened its engagement with  customers across the country.
The centre, which is strategically located in the heart of Opebi, Ikeja, Lagos will provides customers with instant access to service, repairs and enquiries on Samsung’s full range of audio-visual, mobile and computing devices in a standalone location.
Speaking at the launch of the service centre on March 24, Head of Service, Samsung Electronics’ West Africa, Mr. Raymond Olatokun, reiterated the company’s commitment to providing its customers with an exciting and enriching consumer brand experience.
“Through our service centres, we are happy to deliver after-sales support to our customers, the kind of support that meets the latest global standards. We are moving the customer service trip into an interactive, cheerful experience, allowing our customers discover what our products can do, and how they can derive optimal value from them to enrich their lives.  We have always applied a customer-centric approach to our business – with us, the customer comes first.
“Our customers in Ikeja, Opebi, and its environs can enjoy peace of mind and rest assured that a service centre that can handle both major and minor repairs for their mobile and computing devices, as well as their consumer electronics and home appliances, is just around the corner.”
The company maintained that it is aimed at enriching consumer brand experience, the centre which is a partnership between Samsung and M-Store Nigeria, serves as a training facility for Samsung device users as well as provides visitors with holistic lifestyle consulting services, including on-the-spot software upgrades and information on how to make the best use of Samsung’s smart ecosystem by utilising accessories, content and service offerings that are available from the company.
The Opebi Service Centre is the latest in the series of Samsung’s roll out of premium, ultra-modern service centres all over Nigeria and brings the total number of the company’s customer service outlets in the country to 34, with nine centres in Lagos alone.