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By Chukwuma Umeorah
As part of efforts to redefining the financial sector, Parallex Bank has reaffirmed its dedication to promoting businesses and fostering partnerships through the deployment of bespoke solution-driven innovative offerings.
Speaking at the official launch of its branch on Marina Street, Lagos on Wednesday, the Managing Director of the bank, Olufemi Bakre, stressed that Paralex’s philosophy was hinged on customers satisfaction, partnership and collaboration to drive businesses and economic growth.
“Banking has gone beyond taking undue advantage of customers. Our focus is customer satisfaction, and we firmly believe in collaboration and partnership. We are very committed to supporting our customers and their businesses and building partnerships on their journey to success, keying into their missions and visions.
‘Our first task is to understand every customer’s business, needs, and history and come up with the best available offerings that are unique and unmatchable in the industry using technology and talent which has enabled us not only to compete but to be nothing than the best in the industry.” He announced a range of customer-centric benefits including the opportunity for customers to access up to a million credits without the need for collateral. “In addition to this, the bank will provide door-to-door ATM delivery, the ability to create special account numbers, free COT (Cost of Transaction), and the privilege of making over 100 ATM withdrawals each month. Furthermore, customers will earn up to 5 percent interest on their current account in addition to other concessions.”
Emphasizing the bank’s unique approach, Bakre noted that Parallex bank has transitioned from having traditional relationship managers to partnership managers. This change reflects the bank’s commitment to offering value beyond account management, with a focus on fostering strong partnerships with its clients.
The Chairman of Parallex Bank, Adeola Adejoke Phillips, also stated at the idea was not only about expanding branches but also deepening its innovation and impacting businesses.
“We are committed to being at the forefront in innovation, efficiency, corporate governance, the culture of growth business support, and desire to exceed stakeholders’ expectations’, she added.
She also assured me that the Bank will continue to make an impact in the community through Corporate Social responsibility.
According to her, “The Marina branch, aims to provide top-notch banking and solution-driven services to traders, importers, exporters, corporate organizations, and business owners within the Lagos Central Business District. This strategic location will enable the bank to engage closely with individuals and corporate customers in the state.”
She emphasized the bank’s unwavering commitment to delivering exceptional services, catering to a diverse range of customers, from traders and artisans to importers, exporters, salary earners, students, and start-ups.
