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By Emma Njoku
First City Monument Bank (FCMB) has emphasised that its approach to Artificial Intelligence adoption is deliberate and responsible.
The Chief Technology Officer, Blessing Ehize, made the remarks during the Business Day Fintech Summit 2026, themed: “The Next Financial Frontier: Intelligence, Infrastructure & Inclusion in Africa’s Digital Money Economy.”
During a panel session entitled: “Intelligent Finance: How AI, Data and Automation are Rewriting Financial Services,” Ehize, highlighted the transformative role of artificial intelligence in driving efficiency, personalisation, and smarter decision-making in banking.
“Artificial Intelligence is no longer a future concept; it is actively redefining how financial institutions operate. From improving risk assessment and fraud detection to enabling hyper-personalised customer experience, AI allows us to anticipate customer needs and respond in real time. The real value lies in how effectively we harness data to deliver smarter, faster, and more inclusive financial services,” he said.
At the summit, key players from across Nigeria’s financial services and technology landscape gathered at the summit which served as a strategy for examining how innovation, data, and emerging technologies are reshaping the continent’s financial ecosystem.
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Bringing together fintech leaders, financial institutions, and ecosystem partners, the conversations focused on advancing digital infrastructure, unlocking new opportunities through artificial intelligence, and driving broader financial inclusion across Africa’s evolving digital economy.
Ehize also reaffirmed the bank’s commitment to responsible innovation.
“At FCMB, our approach to AI adoption is deliberate and responsible. We are integrating AI in ways that enhance efficiency without compromising trust, customer privacy, or regulatory compliance. This is why FCMB is ISO42001 certified. Technology must work for the customer, not against them, and must always align with ethical standards and human oversight.”
He further emphasised FCMB’s alignment with global best practices.
“The intersection between what we do at FCMB, and global financial best practices lies in our ability to balance innovation with resilience. Globally, AI is taking centre stage, whether you are a bank or not. It is coming to enable businesses and change lifestyles. We are building systems that are not only intelligent but, also, secure, scalable, and inclusive, ensuring that as we advance technologically, we bring more people into the financial ecosystem.”
As digital transformation accelerates across Africa, FCMB continues to invest in cutting-edge technologies and data-driven insights to enhance service delivery and expand access to financial services in an ethical and responsible manner.
