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OPay has dismissed a viral notice circulating online claiming that the financial technology company will suspend its operations from September 1, 2026, describing the information as false and urging customers to rely on verified sources for updates.
The notice, which has been shared across social media and messaging platforms, is presented as an “Official Note” from OPay Digital Services Limited. It claims that OPay will go on a “long indefinite break” beginning September 1 and will stop attending to transactions and account-related services until further notice.
Furthermore, this message also advised customers to remove their funds from their OPay accounts “as soon as possible” to avoid inconvenience. This sent customers into panic as the bank noticed quick withdrawals.
However, Opay via its X handle, quickly stated that the note was false and was doctored to decaeive Nigerians.
It said, “This is false. OPay is not going on break by September. We are here, and we are going nowhere!
True OPay users know how to identify our official communications. Take a closer look at the viral post and you’ll spot the red flags.
Always verify before you share. Filter the noise!”.
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The company said its offices across the country, including those in Lagos and Abuja, remained open and fully operational, while customers, merchants and partners continued to receive its services without disruption.
Earlier in March, reports had circulated online suggesting that OPay offices had been sealed by the Nigeria Revenue Service over alleged tax-related issues. OPay rejected the reports, explaining that the matter involved an industry-wide directive concerning the display of certain statutory charges on payment platforms and was not evidence that the company had been shut down.
In 2024, a separate message circulated on WhatsApp claiming that OPay was leaving the Nigerian market and asking customers to withdraw their funds. Independent fact-checkers investigated the claim and found it to be false after OPay denied plans to exit Nigeria.
Furthermore, in November 2025, OPay again dismissed rumours that it had shut down or that customers’ deposits had been wiped out. The company said customer accounts and deposits remained safe, intact and accessible, while warning the public against spreading false information.
The repeated circulation of such claims has the potential to cause unnecessary panic among customers, particularly because millions of Nigerians use digital financial platforms for transfers, payments, savings and other everyday financial activities.
Customers who encounter messages announcing a sudden shutdown or asking them to urgently move their money should therefore exercise caution. Rather than forwarding the information or acting on an unverified notice, users should confirm announcements through banks’ verified communication channels.
The development is another reminder of the speed at which misinformation can spread online, particularly when it concerns financial institutions. A false message encouraging customers to withdraw funds can create unnecessary fear and potentially expose people to scams from individuals pretending to offer assistance.
