Nigeria’s travel trade market resilient- Air Angola director

 

Taag Angola, Director of Sales, Africa, George Mawadri has described the Nigerian travel market as resilient, exciting, and prosperous, saying the airline will respond to the growth with dedicated service and availability to Nigerian travellers.   

Speaking at an expanded travel trade forum in Lagos this week, Mawadri disclosed that the management of airlines has identified Nigeria robust travel industry as a critical investment opportunity and will respond positively with the deployment of new  airbus series  to 777 wide bodied Dreamliners on the Lagos-Luanda route and to many of its established routes to Madrid,  Lisbon, Sao Paulo and London.

The Taag Angola sales boss also informed that the layover time in Luanda, its operating hub, is systematically being addressed with the introduction of additional day flights out of Lagos on Tuesdays and Saturdays apart from its night flights on Mondays, Thursdays and Saturdays. The day flights depart at 2 pm on the days specified.

“We are working hard to respond to the expectations and travel plans of our customers, and that is why we are here to listen to your concerns and feedback so that we can serve you better and help sustain this very vibrant market. “  George Mawadri further explained

The airline chief marketer for the Africa Region stated that requests for refunds are promptly treated and scores Taag Angola high in meeting the refund expectations of trade professionals that are not complicated.

“I am sure we are ahead of other competitions in this area, and if there are issues with any of our clients, you can promptly reach us. Certainly we don’t joke with such requests which are within established trade rules and regulations,” he stated.

Speaking earlier, the sales manager, Nigeria, Olushola Olajide encouraged the trade professionals to take advantage of the airline’s seamless connectivity to emerging tourism destinations in Windhoek, Namibia,  Maputo, Sao Tome and Principe, Cape Town, and Johannesburg to provide tours and adventure offerings.”

Sales Manager, Mrs Gloria Atumu, expressed the airline’s gratitude to the trade professionals and National Association of Nigeria Travel Agencies (NANTA) for good trade relations and support to Taag Angola, noting that the large turnout of the trade consultants is indicative of the acceptance and availability of the airline to meet the needs of passengers and the travel professionals. Over 150 trade professionals physically attended the Lagos forum, while others from other states in Nigeria joined online.

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