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To ensure quality control and to strengthen the capacity of staff, the North East Development Commission (NEDC) has begun its 2026 excellence forum exercise in Maiduguri, Borno State, to implement the International Organisation for Standardisation (ISO) system.
Its Managing Director and Chief Executive Officer, Mohammed Goni Alkali, said at the three-day exercise in Borno State that the commission was committed to examining how the principles of quality, accountability, integrity and improved service delivery can be better reflected in the day-to-day work of the commission.
Goni added that NEDC’s certification aligned with five ISO management system standards, such as quality management, environmental management, occupational health and safety, anti-bribery management and sustainable development in communities.
According to him, for the commission, the focus is now on what comes after certification.
The NEDC boss noted that the value of the standards would be determined by how they improve the commission’s work and its service to the people of the North-East.
“For us, excellence must ultimately be measured by the quality of development we deliver to the people of the North-East. Our ISO certifications established important standards, but the real work is ensuring that those standards are reflected in how we work, how we serve and how we deliver.
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“This emphasis on moving from standards to practice is at the heart of the 2026 Excellence Forum.
“Rather than focusing only on presentations, participants will work through practical exercises, simulations and real workplace situations aimed at improving collaboration, problem-solving and service delivery.
“The commission recognises that delivering roads, schools, healthcare facilities, water, livelihoods and other interventions across the North-East also depends on the strength of the institution behind those interventions.
“Building capable people, improving internal systems and strengthening accountability are therefore an important part of the NEDC’s wider development mandate.
“Through the Excellence Forum, NEDC seeks to ensure that the standards it has adopted are not simply requirements for certification, but become part of how its people work and how the institution delivers.
“Ultimately, the aim is simple: a stronger NEDC that delivers better outcomes for the people of the North-East.”
