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From Fred Ezeh, Abuja
The newly appointed Registrar of the Joint Admissions and Matriculation Board (JAMB), Prof. Segun Aina, has unveiled a five-year strategic plan aimed at deepening digital transformation, strengthening institutional integrity and improving service delivery across Nigeria’s tertiary admissions system.
Speaking on his first day in office, Aina launched the roadmap, titled, “JAMB 2031: Building Trust, Reducing Trauma,” he pledged to consolidate the reforms and achievements recorded under his predecessor, Prof. Is-haq Oloyede, while steering the examination body towards becoming Africa’s most trusted, innovative and accessible assessment and admissions institution.
The JAMB Registrar said the development agenda, which covers the period from 2026 to 2031, was built around what he described as Project 2:5:7 which means two strategic objectives, five enduring pillars and seven flagship initiatives, designed to modernise JAMB’s operations through technology, transparency and stakeholder engagement.
According to Aina, the vision was anchored on JAMB’s statutory mandate of ensuring fair, credible and equitable access to tertiary education through transparent registration processes, secure examinations and merit-based admissions.
He said the Board’s credibility must continue to rest on strong institutional systems rather than individuals. “Our vision is to make JAMB Africa’s most trusted, innovative and accessible assessment and admissions institution, with credibility built on robust systems, institutional values and enduring partnerships.”
Aina reiterated that the transformation agenda would be driven by five strategic pillars. “The first pillar, Integrity, seeks to strengthen public confidence in JAMB through internationally recognised standards, including ISO 27001 Information Security Certification, independent technology reviews and systems that promote transparency and accountability.
“The second pillar, Service, is designed to improve customer experience through responsive service delivery, clearer communication and stronger engagement with candidates, parents, tertiary institutions and other stakeholders.
“Under the third pillar, Governance, the Board plans to enhance institutional performance through stronger monitoring systems, improved contract management, operational resilience and greater internal accountability.
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“The fourth pillar, Technology, places digital innovation at the centre of JAMB’s future, with plans to expand the Board’s in-house technology infrastructure through scalable digital platforms, mobile services, web applications, artificial intelligence and data analytics to improve decision-making and service delivery.
“The final pillar, Partnerships, aims to strengthen collaboration with financial institutions, fintech companies, educational organisations and international partners to drive innovation and improve access to quality services.”
To achieve the objectives of the agenda, the Registrar announced seven flagship initiatives to be implemented over the next five years which include an independent review of JAMB’s technology infrastructure, attainment of ISO 27001 Information Security Certification.
Others are development of a unified JAMB mobile application, strategic communication and brand repositioning, establishment of a unified customer service platform, implementation of a paperless enterprise-wide digital administration system, and enhanced staff welfare and capacity development.
He said the initiatives are expected to make the Board more efficient, secure and digitally integrated while boosting public confidence in its operations.
Aina also underscored the importance of people in achieving the Board’s vision, saying technology alone would not guarantee institutional excellence, noting that every registration represented the aspirations of a young Nigerian and the sacrifices of parents and guardians.
He assured candidates that his administration would continue to simplify processes, improve communication and uphold fairness and transparency in all aspects of JAMB’s operations.
The Registrar thus urged members of staff to embrace innovation, professionalism and teamwork, stressing that enduring institutions are built by people united around shared values and a common purpose.
He reaffirmed his commitment to building systems that would outlive individuals, deepen public trust and position JAMB as a global benchmark in technology-driven examinations and admissions administration.
