Electricity consumers laud Jos Disco for improved services in Benue

From Scholastica Hir, Makurdi

A broad spectrum of electricity customers in Benue State have commended Jos Electricity Distribution,(JED) Plc for delivering consistent, stable and reliable services in the region.

The accolades were expressed during a radio interactive program in Makurdi heralding the launch of a customer consultative forum in Gboko, the traditional headquarters of the Tiv nation.

His Royal Highness, Engr Ikpa Ahua, representing the paramount ruler of Gboko, who led the commendations, praised the company’s significant improvement in electricity supply over the past few months, noting its positive impact on local businesses.

Engr Ahua also appreciated the company’s metering policy, which has increased access to prepaid meters for customers.

However, he lamented the frequent cases of vandalism of electricity installations and pledged to intensify efforts to safeguard the facilities.

Other dignitaries, including the Kindred Head of Gboko South, Prince Makir Zakpe, Zaki Amachi Terkimbi, and Zaki Linus, also commended the company’s efficient service urging them to keep up the good work.

In his opening remarks, Pastor Emma Ameh who represented the Managing Director of JED Plc, Engr Abdu Bello Mohammed, urged customers to settle their energy bills promptly given the improvements in service delivery.

He emphasized the need for customers to fulfil their obligations to enable the company to continue meeting its energy delivery mandate.

The Head of Customer Complaints and Relationship Management, Lucky Akpobi, and the Regional Manager of Makurdi, Comrade Matthew Agbata, made presentations highlighting the benefits of prepaid meters in resolving billing disputes.

Also speaking, Head, Corporate Communications, Dr. Friday Adakole Elijah, emphasized the importance of vigilance in combating energy theft and vandalism urging customers to report suspicious activities to the company or law enforcement agencies.