From Fred Ezeh, Abuja
The Joint Admissions and Matriculation Board (JAMB) announced on Monday, May 12, that it has initiated a comprehensive review of its systems to investigate potential technical glitches that may have compromised the quality of the 2025 Unified Tertiary Matriculation Examination (UTME) results, released on Friday, May 9.
JAMB’s Public Communication Advisor, Dr Fabian Benjamin, stated that the board is addressing an unusually high volume of complaints regarding discrepancies in the results.
“In response to these complaints, JAMB is fast forwarding its annual system review, which is a comprehensive post-mortem of the examination process that is conducted each year, months after the exercise,” he said.
The review covers registration, examination, and result release phases.
Benjamin noted that during the examination, held from April 25 to May 5, JAMB ensured all candidates could sit for the test, rescheduling exams for those affected by technical issues. However, he expressed concern over complaints from specific states.
“We are particularly concerned about the unusual complaints originating from a few states within the Federation. We are currently scrutinising these complaints in detail to identify and rectify any potential technical issues,” he added.
To support the review, JAMB has engaged experts, including members of the Computer Professionals Association of Nigeria, chief external examiners from tertiary institutions, the Educational Assessment and Research Network in Africa, measurement experts, and vice-chancellors.
“If it is determined that there were indeed glitches, we will implement appropriate remedial measures promptly, as we did in the case of the examinations themselves,” Benjamin assured.
The review follows widespread dissatisfaction, with over 8,000 candidates reporting technical glitches, such as missing questions, and more than 1.5 million of the 1.9 million candidates scoring below 200 out of 400 marks, prompting calls for transparency and legal action against JAMB.