…As Nwodo highlights its impact on hospitality
By Chinenye Anuforo
Tech-Kest Limited, Nigerian tech startup known for creating innovative solutions for African businesses, has announced the launch of the country’s first-ever premium Restaurant Pager System (RPS).
This move marks a major step forward in modernizing Nigeria’s hospitality sector and enhancing the fine dining experience.
Tech-Kest has built a reputation for bridging technology gaps in local industries, offering homegrown innovations that address the specific needs of African businesses. With the launch of the RPS, the company aims to help premium restaurants elevate their service standards, improve operational efficiency, and create lasting impressions on their guests.
At the helm of this innovation is Tech-Kest’s Chief Operations Officer, Obinna Nwodo, a seasoned procurement and supply chain expert whose leadership has been instrumental in bringing the project to life. Nwodo, speaking in an exclusive interview, explained, “Recognizing the unique needs and sophisticated customers of premium restaurants, Tech-Kest has carefully crafted a system that gives them a voice. This platform offers features that enhance the distinctive atmosphere of fine dining and boost customer satisfaction. Our goal is to give restaurants the tools they need to not just attract more customers, but also build stronger, more meaningful relationships with their investors and partners.”
Beyond improving the customer experience, the Restaurant Pager System delivers practical tools for management and staff. According to Nwodo, the system includes floor management, order tracking, docket matching, and fast response features: all crucial components that directly impact profitability. “Businesses that adopt the Restaurant Pager System will see real end-to-end value,” he emphasized. “It helps improve efficiency and customer satisfaction, both of which are key to long-term sustainability.”
This launch comes at a dynamic time for Nigeria’s hospitality industry, which Statista estimates is worth around 12 billion dollars and includes more than 70,000 establishments nationwide. With consumer demand rising and competition intensifying, fine dining restaurants are under pressure to innovate. By introducing this premium pager system, Tech-Kest hopes to help these establishments enhance their market presence, streamline operations, and deliver unforgettable guest experiences. Industry analysts predict that innovations like this could help drive a projected 11.7 percent growth across the sector.
The Restaurant Pager System is now available for deployment in restaurants across Nigeria and other African markets. To ensure smooth adoption, Tech-Kest is offering dedicated onboarding, hands-on staff training, and ongoing post-implementation support for participating establishments. This level of commitment reflects the company’s larger mission to make technology adoption both practical and impactful for local businesses.
With this bold move, Tech-Kest is reshaping the future of African hospitality, proving that local innovation can transform service delivery, strengthen business outcomes, and raise the bar for customer experience. As they progress, they are not simply launching a product, they are opening a new chapter for growth, excellence, and leadership across the hospitality landscape.