From Adanna Nnamani Abuja
On Wednesday, MTN customers were unable to access communication services for hours, leaving them stranded.
The telco consumers’ ability to make calls, send texts, or use the Internet was disrupted by the hours-long network shutdown, which started around noon and lasted for several hours.
Many also complained of how the network downtime affected their ability to make online bank transfers and pay for goods and services.
Some of the customers took to their X handles to express their grievances.
@Yemisikolaa wrote: “I can’t make calls with my mtn line for over an hour now.
“This Telcos are trying so hard to contribute their own quota to successfully frustrating Nigerians.”
Another user, @SirHenz said: “As much as I love using MTN. I must complain and say this right now. Your network has been very terrible for a while now.
“What’s going on ?My MTN Hynet is not up to par and I can barely even watch videos on X or even see pictures.
Am I the only one experiencing this issue? Is this part of the new campaign to get us to buy a 5G router ?
Fix up your network please.”
Also lamenting, @Mazi_bob wrote: “
Bro no be only you. The network is just wasting my money. I will work, use my money to buy data from MTN and I won’t get the value of what I paid for. It’s annoying. Very annoying”
@Ibeh04 wrote: No wonderrrrrr!!! This MTN frustrated me today at zenith just to link my NIN, I couldn’t do it cus network left my phone till now, I’m using WiFi to tweet.”
However, all attempts to get in touch with MTN Nigeria spokesperson Funso Aina were unsuccessful as his line was unavailable and he did not respond to messages.