From Jerome-Mario Chijioke Utomi
Public Forum
It is a well established axiom that leadership thrives where leaders demonstrate in right proportions a mixture of sympathy and empathy. While sympathy helps a leader understand how his followers feel, empathy on its part assists such leaders feel the way followers feel, enters into their lives and participates in their struggles.
Despite the popularity of the above saying, the leadership of the Delta State Oil Producing Areas Development Commission (DESOPADEC) appears unmindful of such a leadership belief system.
It was recently reported that DESOPADEC, as part of its resolve to providing succour to flood-displaced victims, on Tuesday, October 18, 2022, invited the chairmen of Burutu, Bomadi, Patani and Warri South West local government areas of the state to a shop in Warri city, Delta State, and handed over to them, relief materials purchased for the victims of the ravaging floods that have overwhelmed and taken over almost all the communities/villages in the Ijaw mandate areas. The items distributed to the affected local governments were bags of garri, bags of rice, bags of onions, bags of beans, noodles, vegetable oil, palm oil, toiletries and foams, among others.
Indeed, while the donation to flood victims is understandable, commendable and appreciated, some questions immediately come to mind as to why DESOPADEC management decided to be compassionate by proxy? What prevented DESOPADEC’s management from visiting the real victims of the flood to personally empathize with them? Is DESOPADEC’s management unaware that, in the applied sense of the word, the real empathy lies more in the visit and emotional consolation of the flood victims than the so-called relief materials sent through proxy? What will it cost DESOPADEC to pay a visit to these villages/communities in the creeks?
What is the distance from Warri to Patani, Burutu and Bomadi that DESOPDEC’s management cannot send delegation? How will DESPODEC’s management ensure/ascertain that the relief materials got to the targeted beneficiaries without getting lost in transit or misdirected? If DESPODEC’s management cannot visit the creeks in this period of crisis, what time will be more suitable to visit these people?
In my view, the above leadership disconnections, gaps and failures explain why DESPODEC’s management has recently become reputed for siting the right projects in the wrong places.
Also ‘interestingly’ important is the awareness that, at the time DESPODEC’s management was acting ‘city boys’ too big to visit the flooded villages and creeks whom they swore to protect, looking at the enabling DESOPADEC Act, a privately-owned, financially powerless but well-respected GbaramatuVoice, a Warri-based media outfit, reportedly did something that DESPODEC’s management must not allow to go with political winds without drawing useful lessons from it.
Under its Interventionist Food Bank initiative, the news organization, it was reported, on behalf of the affected flood victims, called for support from good-spirited Nigerians.
In response to this call, Nigerians and Niger Deltans in particular contributed food items, clothing and other relief materials. GbaramatuVoice management rented a boat and went in search of these flood-displaced Nigerians, distributing these items to them.
This is empathy at work!
Had it been they adopted DESOPADEC’s template, the newspaper’s management would have sent a message to the flood victims to come down to their office in Warri to pick up these items.
To further underscore the relevance of such a visit by GbaramatuVoice, it was reported that, at Bobougbene, Burutu LGA, one of the victims, after receiving relief materials from and appreciated GbaramatuVoice, gazed into the sky, sobbed and said, “We are particularly not happy that public office holders, who were in the habit of coming to seek our votes during elections, can no longer visit us in times of trouble and distress. Only God in heaven will judge everyone according to their deeds.”
Without a doubt, while I say amen to the above prayer, the account remains a pain deepened by the fact that it was avoidable. The truth must also be told to the effect that DESOPADEC, like other public office holders, are behaving this way because of the absence of four public leadership qualities, as underlined by Robert F. Quinn, professor of business administration, at the University of Michigan’s Ross School of Business.
First, DESPODEC’s management, like their counterparts in other public office positions in Nigeria, is not others-focused. Secondly, they are not internally directed. Thirdly, they are not externally open and, fourthly and very tragic is the fact that they are not result-centred.
As argued by Quinn, it is hard to admit, but most of the people, most of the time, put their own needs above those of the people. Indeed, “it is healthy to do so; it’s a survival mechanism. But when the pursuit of our own interests controls our relationships, we erode others’ trust in us. Although people may comply with our wishes, they no longer derive energy from their relationships with us. Over time, we drive away the very social support we seek. To become more focused on others is to commit to the collective good in relationships.”
As this piece draws to a close, it is important to end it with the words of R.S. Koplan. It says: “As a leader, you’re watched closely. During a crisis, your people watch you with a microscope, noting every move you make. In such times, your subordinates learn a great deal about you and what you really believe, as opposed to what you say. Do you accept responsibility for mistakes, or do you look for someone to blame? Do you support your employees or do you turn on them? Are you cool and calm, or do you lose your temper? Do you stand up for what you believe, or do you take the expedient route and advocate what you think your seniors want to hear? You need to be self-aware enough to recognize the situations that create severe anxiety for you and manage your behaviour to avoid sending unproductive messages to your people.”
For me, DESPODEC’s management must not fail to remember the above admonition in their day-to-day administration of the commission. This is important, as the message they recently sent to the flood victims visibly qualifies as ‘unproductive messages.’
•Utomi write via [email protected]